Holistic Living Consultancy Ltd.
Last updated: December 2025

1. INTRODUCTION

Holistic Living Consultancy Ltd. (“Company”, “we”, “us”, or “our”), trading as The Holisticateds and Reconnected™ Programs, is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you: visit our website: www.theholisticateds.com register for or purchase our programs, courses, intensives, retreats, or events subscribe to emails or marketing communications interact with us via social media, forms, or email otherwise engage with our services (collectively, the “Services”)

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

2. DATA CONTROLLER

For the purposes of data protection laws, including the UK General Data Protection Regulation (UK GDPR), Holistic Living Consultancy Ltd. is the Data Controller of your personal data.

3. INFORMATION WE COLLECT

3.1 Information You Provide Voluntarily

We may collect personal information you choose to provide, including:

Name

Email address

Phone number

Billing and payment details (processed securely by third-party providers)

Information submitted via contact forms, registration forms, surveys, or email

Details provided when registering for courses, programs, intensives, retreats, or events

We do not intentionally collect sensitive medical or health data. Any information you voluntarily share is provided at your own discretion.

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address

Browser type and version

Device information

Pages visited and time spent

Referring website

This information is collected using cookies and similar technologies.

3.3 Information from Third Parties

We may receive limited personal data from trusted third-party platforms, such as:

Payment processors (e.g. Stripe, PayPal)

Email marketing providers (e.g. Mailchimp)

Website analytics tools

Social media platforms if you interact with our content or advertisements

4. LAWFUL BASIS FOR PROCESSING (UK GDPR)

We process personal data under the following lawful bases:

Consent
Where you have given explicit consent (e.g. subscribing to marketing emails)

Contractual necessity
To deliver products, programs, or services you have purchased

Legal obligation
To comply with accounting, tax, or regulatory requirements

Legitimate interests
To operate, maintain, and improve our business, provided these interests do not override your rights and freedoms

5. HOW WE USE YOUR INFORMATION

We use your personal data to:

✅ Provide Services

Process registrations and payments

Deliver digital content, programs, and events

Send confirmations, updates, and service-related communications

✅ Marketing & Communication

Send newsletters, educational content, or offers

You may unsubscribe at any time using the link provided in emails

✅ Improve Our Services

Analyse website usage and engagement

Improve content, structure, and user experience

✅ Legal & Compliance

Prevent fraud

Enforce our Terms & Conditions

Meet legal or regulatory obligations

We do not sell or rent your personal data to third parties.

6. HOW WE SHARE YOUR INFORMATION

We may share your personal data with:

Service Providers

Trusted third-party providers who help us operate our business, including:

Payment processors

Email and CRM platforms

Website hosting and analytics services

These providers process data only under our instructions and in compliance with data protection laws.

Legal or Regulatory Authorities

Where required by law, court order, or to protect our legal rights.

Business Transfers

In the event of a merger, sale, or business restructuring, personal data may be transferred as part of that transaction.

7. DATA RETENTION

We retain personal data only for as long as necessary for the purposes outlined in this policy, including:

Marketing data: until you unsubscribe

Purchase records: as required for tax and legal compliance

Program or event registration data: retained only as necessary for delivery and administration

You may request deletion of your data at any time, subject to legal obligations.

8. YOUR RIGHTS

Depending on your location, you may have the following rights under UK GDPR and other applicable laws:

Right to access your personal data

Right to correct inaccurate or incomplete data

Right to request deletion (“right to be forgotten”)

Right to restrict processing

Right to object to processing (including direct marketing)

Right to data portability

Right to withdraw consent at any time

To exercise your rights, contact us at:
📧 [email protected]

9. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

Ensure website functionality

Analyse traffic and engagement

Improve user experience

Essential cookies are used by default.
Non-essential cookies (such as analytics or marketing cookies) are used only with your explicit consent, which you can manage via our cookie banner or browser settings.

10. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

If you believe your data has been compromised, please contact us immediately at:
📧 [email protected]

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

12. INTERNATIONAL DATA TRANSFERS

If you are located outside the United Kingdom, your personal data may be transferred to and processed in the UK or other countries.

Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, where required.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Continued use of our Services constitutes acceptance of any changes.

14. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 [email protected]
🌍 www.theholisticateds.com

Welcome to Holistic Living Consultancy Ltd. (“Company,” “we,” “us,” or “our”) home of The Holisticateds, and Reconnected™ Programs.

Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.theholisticateds.com, sign up for our programs, or interact with our Services.

By using our website or Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.

1. INFORMATION WE COLLECT

We may collect the following types of personal data:

1.1 Information You Provide Voluntarily

Name, email address, phone number, and payment details when you register, purchase, or sign up. Information you submit via contact forms, lead capture pages, surveys, or email communication. Any details you provide during consultations, coaching sessions, or event registrations.

1.2 Automatically Collected Information

Cookies & Tracking Technologies: We use cookies, tracking pixels, and similar technologies to improve user experience and track interactions on our website. Log Data: We may collect information such as your IP address, browser type, device information, and pages visited.

1.3 Information from Third Parties

We may receive data from third-party platforms, such as:

Payment processors (e.g., Stripe, PayPal) for order transactions. Social media platforms if you interact with us through ads or social media pages.

2. HOW WE USE YOUR INFORMATION

We process your data for the following purposes:

✅Providing Services

– To process registrations, deliver programs, and send confirmations

✅Marketing & Communication

– To send emails, newsletters, special offers, or promotions (you can opt out anytime)

✅Improving Our Services

– To analyse website traffic, monitor engagement, and enhance user experience

✅Legal & Compliance Reasons

– To prevent fraud, comply with legal obligations, or enforce Terms & Conditions.

We do not sell or rent your personal data to third parties.

3. HOW WE SHARE YOUR INFORMATION

We may share your data with:

🔹Service Providers & Partners:

Payment processors, email marketing tools (e.g., Stripe, Mailchimp), and CRM platforms that assist in delivering our Services.

🔹Legal & Compliance Authorities:

If required by law, legal process, or to protect our rights.

🔹Business Transfers:

If we merge, sell, or transfer parts of our business, your data may be shared as part of the transaction.

All third-party services we use comply with data protection laws and only process your data as instructed.

4. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights under GDPR, CCPA, and other privacy laws:

🔹Right to Access

– Request a copy of your data

🔹Right to Correction

– Request corrections to inaccurate or incomplete data

🔹Right to Deletion ("Right to Be Forgotten")

– Request deletion of your personal information

🔹Right to Opt-Out

– Unsubscribe from marketing emails anytime via the “unsubscribe” link

🔹Right to Data Portability

– Request your data in a structured format

🔹Right to Object

– Object to certain data processing activities (e.g., direct marketing).

To exercise these rights, contact us at [email protected].

5. DATA RETENTION

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

Marketing emails: Until you opt out. Purchase records: Retained for tax & compliance purposes. Consultation data: Stored securely and deleted upon request.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and tracking technologies to: Improve website performance. Personalize user experience. Analyse traffic and marketing effectiveness.

By using our website, you consent to the use of cookies. You can disable cookies in your browser settings.

7. DATA SECURITY MEASURES

We take reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission is 100% secure, and we cannot guarantee absolute security. If you believe your data has been compromised, please contact us immediately at [email protected]

8. THIRD-PARTY LINKS & EXTERNAL WEBSITES

Our website may contain links to third-party websites (e.g., affiliates, partners). We are not responsible for their privacy practices. Please review their privacy policies separately.

9. INTERNATIONAL DATA TRANSFERS

If you are located outside the United Kingdom, your data may be transferred to and processed in the UK, where privacy laws may differ. By using our Services, you consent to this transfer.

10. UPDATES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our Services constitutes acceptance of the updated terms.

11. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [email protected]

🌍 Website: theholisticateds.com